E-commerce
Connect Shopify to MarQet for support, analytics and operations
Sync products, orders and inventory into MarQet CX and BI.
Available
Short answer
The Shopify integration syncs products, orders, customers and inventory into MarQet so CX can reply with the real order and BI can blend sales with ads and shipping.
Data synced
- Orders and line items
- Customers and contact details
- Products, variants and inventory
- Refunds and cancellations
Metrics you unlock
- Revenue and orders
- AOV and items per order
- SKU sell-through
- Prepaid vs COD mix
Setup
- 1
Connect the store
Approve MarQet to read orders, products and customers from your Shopify admin.
- 2
Pick the products
Turn the connector on for MarQet CX, MarQet BI, or both.
- 3
Check a live order
Open a recent order in CX and confirm the line items and payment status match Shopify.
Works with
MarQet CX
WhatsApp, Instagram, Facebook, and email share one memory. MarQet CX already knows the order and the problem, replies with live Shopify and shipping data, and keeps your team for the hard tickets.
MarQet BI
A morning list of what needs you—returns, ads, stock—plus the numbers behind it, the report you email every Monday, and a plan for what to make, buy, and ship.
Use cases
- Pull Shopify orders into MarQet CX replies
- Blend sales metrics into MarQet BI dashboards
- Use order and inventory context across CX and BI
Frequently asked questions
Does MarQet write back to Shopify?
The integration is used to read order and catalogue context for support and analytics. Write-back behaviour is confirmed during onboarding if you need it.
Is Shopify Plus required?
No. Shopify is the store we support today. Plus is not required to connect.