The AI-powered operating system for D2C brands
Trusted by growing D2C brands
The whole brand, in one place
Support, analytics, storefront and books—real screens from the products your team will use every day.
Two products built for D2C brands
Use one or use them all. Every product shares your data, so your brand runs as one connected system.
MarQet CX
Customers email you, MarQet CX classifies the intent, pulls live order and shipping data, and drafts an on-brand reply—auto-sent or routed for approval based on your confidence threshold.
- Automatic intent classification & tagging
- Agent orchestration per intent
- Knowledge base + email history grounding
MarQet BI
Connect Shopify, Shiprocket, Unicommerce, Exotel, Mcube, Google Ads, Meta Ads, Google Analytics and Search Console—and get per-platform dashboards plus one blended dashboard with AI analysis.
- Dashboards for every platform you connect
- One blended cross-channel dashboard
- AI analysis in plain language
See MarQet CX in action
Watch how MarQet CX classifies a customer email, pulls live order data, and sends an on-brand reply—in under 10 seconds.
Why D2C brands choose Marqet
Purpose-built products, connected as one suite—not a rigid all-in-one box
Built for D2C, not generic SaaS
Every product is shaped around how direct-to-consumer brands actually operate—from support to analytics.
AI in every product
From auto-resolved support emails to plain-language analytics—AI is built into each product, not bolted on.
One connected suite
CX and BI share your data, so support and analytics stay in sync.
Start free, pay for what you use
Begin with one product and add the other as you grow. No forced all-in-one bundle.
Connect the tools you already use
MarQet plugs into Shopify, Shiprocket, Unicommerce, Exotel, Mcube, Google Ads, Meta Ads, Google Analytics, Search Console, and more.
Shopify
Shiprocket
Unicommerce
Exotel
Mcube
Google Ads+3 moreBuilt for how D2C brands operate
Start with one product and grow into the full suite.
Growing D2C brands
Run support with MarQet CX and analytics with MarQet BI—on one suite.
Support-heavy brands
MarQet CX resolves customer email in seconds while your team only reviews what matters.
Growth & marketing teams
MarQet BI blends Shopify, ads, shipping and call data into one AI dashboard—no more tabs.
Founder-led brands
Start with CX or BI, then grow into the full suite as your operations scale.
Ayush Singhal
Founder, MarQet
Most people think growing a D2C brand is about getting more customers. I don't.
Over the last few years, I've had the opportunity to build products for startups and enterprise businesses across different industries. The industries were different. The software was different. But one pattern kept showing up.
As businesses grew, everything became more complicated. More tools. More dashboards. More spreadsheets. More manual work.
Everyone was solving individual problems. Very few were improving how the business actually operated. That idea has stayed with me ever since.
Today, I'm building MarQet to help D2C brands simplify customer experience and operations—not by adding another tool, but by rethinking how those tools should work together.
Along the way, we share what we're learning—about D2C, product building, customer experience, and the mistakes we make while building MarQet.
We're not here to teach. We're here to think in public.
If you're building a D2C brand, we'd love to learn from your journey too.
Frequently Asked Questions
Run your D2C brand on Marqet
Book a demo to see CX and BI in action—or start free today.
Built for D2C brands • Go live in minutes • Start free, no credit card