Helping D2C brands run as one connected system
Marqet is the AI-powered operating system for D2C brands—customer experience, analytics, online store, and billing & accounting, built to work together instead of against each other.
Our story
Marqet was born from a simple observation: as D2C brands grow, they drown in tools. More dashboards, more spreadsheets, more manual work—and less clarity about how the business is actually doing.
Everyone was solving individual problems. Very few were improving how the business operated as a whole. So instead of building another point tool, we set out to rethink how the tools a D2C brand relies on should work together.
Today, Marqet is four AI-powered products— CX for customer support, BI for analytics, Store to sell online, and Books for billing, accounting and inventory. Brands start with the one they need most and grow into the full suite, with AI doing the heavy lifting where it matters.
Ayush Singhal
Founder, MarQet
Most people think growing a D2C brand is about getting more customers. I don't.
Over the last few years, I've had the opportunity to build products for startups and enterprise businesses across different industries. The industries were different. The software was different. But one pattern kept showing up.
As businesses grew, everything became more complicated. More tools. More dashboards. More spreadsheets. More manual work.
Everyone was solving individual problems. Very few were improving how the business actually operated. That idea has stayed with me ever since.
Today, I'm building MarQet to help D2C brands simplify customer experience and operations—not by adding another tool, but by rethinking how those tools should work together.
Along the way, we share what we're learning—about D2C, product building, customer experience, and the mistakes we make while building MarQet.
We're not here to teach. We're here to think in public.
If you're building a D2C brand, we'd love to learn from your journey too.
What we're building
One suite, four products—each strong on its own, better together.
Customer Experience
MarQet CX
Customers email you, MarQet CX classifies the intent, pulls live order and shipping data, and drafts an on-brand reply—auto-sent or routed for approval based on your confidence threshold.
Business Intelligence
MarQet BI
Connect Shopify, Shiprocket, Unicommerce, Exotel, Mcube, Google Ads, Meta Ads, Google Analytics and Search Console—and get per-platform dashboards plus one blended dashboard with AI analysis.
Online Store
MarQet Store
Build, sell and grow with your own online store. Catalog, checkout and storefront—ideal for new entrepreneurs starting a D2C brand.
Billing & Accounting
MarQet Books
Handle billing, accounting and inventory from basic to advanced—plus a POS extension for retail counters on mobile and desktop.
What we value
Simplify, don't add
Growth shouldn't mean more tools and more chaos. We remove complexity instead of adding to it.
Think in public
We share what we learn—wins and mistakes—and build in the open with the brands we serve.
Connected by default
Every product shares your data, so support, analytics, storefront and books run as one system.
AI where it matters
We use AI to do real operational work—not as a gimmick—so your team focuses on the brand.
Build your D2C brand on one suite
Start with the product you need most and grow into the full stack.