Simple, per-product pricing
Pay only for the products you use. Start free—no credit card required.
MarQet CX plans
Start free, then scale as your support volume grows.
Free₹0Try MarQet CX on your inbox | NewStarter₹1,999/mobilled annuallyFor brands automating their first inbox | Growth₹2,999/mobilled annuallyFor growing support volume | Most PopularScale₹11,999/mobilled annuallyFor high-volume D2C support teams | Pro₹39,999/mobilled annuallyFor large brands & multi-brand groups | |
|---|---|---|---|---|---|
| Included ITUsper month | 150/mo | 400/mo | 1,000/mo | 4,000/mo | 15,000/mo |
| Overage per ITU | Hard cap | ₹5 | ₹3 | ₹3 | ₹3 |
| Agent seats | Unlimited | Unlimited | Unlimited | Unlimited | Unlimited |
| Storage & logging | 14-day | Bundled | Bundled | Bundled | Bundled |
| Channels | Email + 1 social | All connectors | All connectors | All connectors | All connectors |
| Fraud image AI | Disabled | Basic | Basic | Enabled | Enabled |
| Support | Self-serve | Self-serve | Onboarding | KAM | KAM + 24/7 |
| Sentiment analysis | |||||
| CSAT |
Intelligent Transaction Units (ITUs): an interaction/ITU is any incoming text, multi-channel message, or product image processed by the platform. The Free plan is hard-capped at its included ITUs; paid plans bill overage per ITU.
MarQet BI pricing
BI plans are available on request. Book a demo and we'll walk through connectors, dashboards, and a plan that fits your brand.
Need a custom or multi-brand plan?
For agencies, multi-brand groups, or enterprise volume, we'll tailor pricing to you.
Pricing FAQs
How does pricing work?
MarQet CX has free and paid plans so you only pay for what you use. MarQet BI pricing is available on request—book a demo and we'll tailor a plan to your brand.
Can I add products later?
Yes. Start with MarQet CX and add BI anytime. Your billing simply reflects the products you have active.
Do you offer custom enterprise pricing?
Yes. Book a demo or contact our team for multi-brand setups, custom SLAs and volume pricing.