Connect Gmail to MarQet CX, beside WhatsApp and Meta
Gmail sits with WhatsApp, Instagram, and Facebook in one MarQet CX memory.
Available
Short answer
The Google Workspace integration connects email data to MarQet for MarQet CX.
Data synced
- Google Workspace performance and activity used in MarQet dashboards or inboxes
Metrics you unlock
- Live context on the customer and the order
Setup
- 1
Connect the account
Authorise MarQet to read the Google Workspace data you want in CX or BI.
- 2
Confirm a record
Check one live object (order, campaign, call or conversation) against the source system.
Works with
Use cases
- Keep email in the same customer memory as WhatsApp, Instagram, and Facebook
- Continue the order and the issue when they switch channels
- Reply with live Shopify and shipping data
Frequently asked questions
What does the Google Workspace integration do?
It connects Google Workspace to MarQet so the data appears in support replies.
Is it available now?
Yes. Connect it from your MarQet workspace or ask for it on a demo.