Cloud telephony

Connect Exotel to MarQet BI for call analytics

Call and conversation analytics in your blended MarQet BI dashboard.

Available

Short answer

The Exotel integration connects cloud telephony data to MarQet for MarQet BI.

Data synced

Exotel performance and activity used in MarQet dashboards or inboxes

Metrics you unlock

Blended dashboard metrics that include this source

Setup

1
Connect the account
Authorise MarQet to read the Exotel data you want in CX or BI.
2
Confirm a record
Check one live object (order, campaign, call or conversation) against the source system.

Works with

MarQet BI

A morning list of what needs you—returns, ads, stock—plus the numbers behind it, the report you email every Monday, and a plan for what to make, buy, and ship.

Use cases

Add call data to your blended BI dashboard
Compare telephony signals with revenue and ad spend
Give growth and support teams one operating view

Frequently asked questions

What does the Exotel integration do?

It connects Exotel to MarQet so the data appears in analytics.

Is it available now?

Yes. Connect it from your MarQet workspace or ask for it on a demo.