WhatsApp commerce
Connect Bitespeed to MarQet for WhatsApp commerce and support context
WhatsApp commerce and engagement signals for MarQet CX and BI.
Available
Short answer
The Bitespeed integration connects whatsapp commerce data to MarQet for MarQet CX and MarQet BI.
Data synced
- Bitespeed performance and activity used in MarQet dashboards or inboxes
Metrics you unlock
- Blended dashboard metrics that include this source
Setup
- 1
Connect the account
Authorise MarQet to read the Bitespeed data you want in CX or BI.
- 2
Confirm a record
Check one live object (order, campaign, call or conversation) against the source system.
Works with
MarQet CX
WhatsApp, Instagram, Facebook, and email share one memory. MarQet CX already knows the order and the problem, replies with live Shopify and shipping data, and keeps your team for the hard tickets.
MarQet BI
A morning list of what needs you—returns, ads, stock—plus the numbers behind it, the report you email every Monday, and a plan for what to make, buy, and ship.
Use cases
- Bring WhatsApp commerce activity into your blended BI view
- Give CX agents context from Bitespeed conversations and campaigns
- Connect messaging performance to revenue and support load
Frequently asked questions
What does the Bitespeed integration do?
It connects Bitespeed to MarQet so the data appears in support replies and dashboards.
Is it available now?
Yes. Connect it from your MarQet workspace or ask for it on a demo.